Business mix
- Property and casualty insurance business with personal auto insurance and home insurance as the core, supplemented by investment income; employer voluntary benefit business has been sold.
- Policies are distributed through brands such as Allstate and Esurance and through a network of independent agents, and pricing and claims are optimized through technologies such as telematics.
Current key questions
- The balance between auto insurance claim frequency, potential losses from natural disasters, and rate adequacy.
- In the fierce market competition, we will increase underwriting profit margins while maintaining premium growth.
- The upward pressure on claims costs caused by climate change and litigation inflation will test the company's risk management capabilities.
- Tradeoffs between technology transformation (such as telematics) and customer affordability impact market share expansion.
